This English text is a reference translation provided for convenience. The Japanese version is the legally binding text. Read the Japanese original
Privacy

Privacy policy

Reference translation.

1. Who we are

ROCKEDGE Property Management Inc., 7-17-18-6F Ginza, Chuo-ku, Tokyo 104-0061, Japan. Facility: B.A.D. GYM URAWA. Representative and person responsible for personal data protection: Kenichi Iwasaki.

2. What we collect

Name, date of birth, address, email address, telephone number, emergency contact, payment information held by our payment provider, training records you enter yourself, and images from security cameras.

3. Why we use it

To manage membership and collect fees, to contact you, to run the facility safely, to respond in an emergency, to improve our services, and to meet legal obligations.

4. Health information

Information about your state of health is sensitive personal information. We collect it only with your consent and use it only to keep you safe while training and to respond in an emergency.

5. Sharing with third parties

We do not provide personal data to third parties without your consent, except where the law requires it or where it is necessary to protect life or health and obtaining consent is difficult.

6. Contractors

We may entrust handling of personal data to contractors, such as our payment and membership system providers, within the scope necessary. We supervise them appropriately.

7. Security measures

We limit who can access personal data, keep records of access, and use encrypted connections. Card numbers are held by the payment provider; the gym does not store them.

8. Security cameras

Cameras are installed for crime prevention and safety. Recordings are kept for a set period and then deleted, and are viewed only when necessary.

9. Cookies and analytics

The website uses cookies and access analytics to measure how the site is used. You can refuse cookies in your browser settings; some functions may then not work.

10. Requests for disclosure or correction

You may ask us to disclose, correct, add to, stop using, or delete your personal data. Write to [email protected]. A fee of JPY 1,100 (tax included) applies to a request for notification of the purpose of use or for disclosure.

11. If a leak occurs

If personal data is leaked or lost, we will report it to the Personal Information Protection Commission and notify the people affected, as the law requires.

12. Complaints and enquiries

Please write to [email protected]. We do not take enquiries by telephone.

13. Changes to this policy

If this policy changes, we will publish the new version on this website.